:root{--bg:#07110f;--panel:#0d1a17;--panel2:#11221e;--line:#20332e;--text:#eff7f4;--muted:#89a49b;--lime:#b8f15a;--mint:#53d6a0;--amber:#ffcb66;--shadow:0 20px 60px #0007}*{box-sizing:border-box}body{margin:0;background:#030806;color:var(--text);font-family:Inter,"Noto Sans SC",system-ui,sans-serif;min-height:100vh}.app-shell{width:min(100%,460px);min-height:100vh;margin:auto;background:radial-gradient(circle at 80% -5%,#183e30 0,transparent 28%),var(--bg);padding:env(safe-area-inset-top) 18px calc(94px + env(safe-area-inset-bottom));position:relative;overflow:hidden}.topbar{height:64px;display:flex;align-items:center;justify-content:space-between}.brand{display:flex;gap:10px;align-items:center;font-size:17px;letter-spacing:-.3px}.brand b{color:var(--lime)}.brand-mark{display:grid;place-items:center;width:29px;height:29px;border-radius:9px;background:var(--lime);color:#07110f;font-weight:900}.icon-btn,.avatar{border:1px solid var(--line);background:#10201c;color:white}.icon-btn{width:40px;height:40px;border-radius:50%;position:relative;font-size:24px}.dot{position:absolute;width:7px;height:7px;border-radius:50%;background:var(--lime);right:5px;top:4px}.welcome{display:flex;justify-content:space-between;align-items:center;padding:16px 0 22px}.eyebrow{margin:0 0 5px;color:var(--lime);font-size:10px;font-weight:800;letter-spacing:1.5px}.welcome h1{font-size:27px;letter-spacing:-1px;margin:0 0 5px}.welcome p:last-child{font-size:13px;color:var(--muted);margin:0}.avatar{width:48px;height:48px;border-radius:16px;position:relative;font-weight:700}.avatar span{position:absolute;bottom:-2px;right:-2px;width:12px;height:12px;border-radius:50%;background:var(--mint);border:3px solid var(--bg)}.status-card{border:1px solid #315146;background:linear-gradient(130deg,#132c24,#0d1c18);border-radius:18px;padding:15px 16px;display:flex;align-items:center;justify-content:space-between}.status-copy{display:flex;align-items:center;gap:11px}.status-copy small{display:block;color:var(--muted);font-size:11px;margin-top:3px}.online{width:9px;height:9px;background:var(--mint);border-radius:50%;box-shadow:0 0 0 6px #53d6a018}.switch input{display:none}.switch span{display:block;width:44px;height:25px;border-radius:20px;background:#33443f;position:relative}.switch span:after{content:"";position:absolute;width:19px;height:19px;background:white;border-radius:50%;top:3px;left:3px;transition:.2s}.switch input:checked+span{background:var(--lime)}.switch input:checked+span:after{left:22px;background:#07110f}.metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-top:10px}.metrics article{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:13px 10px}.metrics span,.metrics small{display:block;color:var(--muted);font-size:10px}.metrics strong{display:block;font-size:24px;margin:5px 0 2px}.metrics .accent{color:var(--lime)}.section-head{display:flex;align-items:end;justify-content:space-between;margin:27px 2px 12px}.section-head h2{font-size:19px;margin:0}.text-btn{border:0;background:none;color:var(--muted);font-size:12px}.queue{display:flex;flex-direction:column;gap:8px}.conversation{width:100%;display:flex;gap:12px;align-items:center;text-align:left;background:var(--panel);border:1px solid var(--line);border-radius:17px;padding:13px;color:white;position:relative}.conversation.urgent{border-color:#3d604f;background:linear-gradient(100deg,#12251e,var(--panel))}.channel{flex:0 0 42px;height:42px;border-radius:14px;display:grid;place-items:center;font-weight:900}.wa{background:#193e30;color:#6af0ad}.line{background:#2a401d;color:#b8f15a}.ig{background:#42243f;color:#ff9adc}.conversation-main{flex:1;min-width:0}.row{display:flex;justify-content:space-between}.row time{font-size:10px;color:var(--muted)}.preview{font-size:12px;color:#b2c5be;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:block;margin:4px 0 7px}.tags{display:flex;gap:5px}.tags i,.tags em{font-style:normal;font-size:9px;padding:3px 6px;border-radius:5px}.tags i{background:#b8f15a20;color:var(--lime)}.tags i.warm{background:#ffcb6620;color:var(--amber)}.tags i.new{background:#53d6a020;color:var(--mint)}.tags em{background:#ffffff0a;color:var(--muted)}.unread{width:19px;height:19px;border-radius:50%;background:var(--lime);color:#07110f;display:grid;place-items:center;font-size:10px;font-weight:800}.ai-card{margin-top:18px;border:1px solid #557831;background:linear-gradient(135deg,#1a2d1a,#101a15);border-radius:20px;padding:15px;display:grid;grid-template-columns:36px 1fr;gap:11px}.ai-icon{width:34px;height:34px;background:var(--lime);color:#07110f;border-radius:11px;display:grid;place-items:center}.ai-card h3{font-size:14px;margin:0 0 6px}.ai-card div p:last-child{font-size:11px;line-height:1.55;color:#a8bcae;margin:0}.ai-card button{grid-column:2;width:max-content;background:transparent;border:0;color:var(--lime);padding:6px 0;font-weight:700}.bottom-nav{position:fixed;bottom:0;left:50%;transform:translateX(-50%);width:min(100%,460px);height:78px;padding:8px 16px calc(8px + env(safe-area-inset-bottom));background:#0a1512ee;backdrop-filter:blur(18px);border-top:1px solid var(--line);display:flex;justify-content:space-around;z-index:4}.bottom-nav button{border:0;background:none;color:#769087;display:flex;flex-direction:column;align-items:center;gap:4px;font-size:10px;position:relative}.bottom-nav button span{font-size:20px}.bottom-nav button.active{color:var(--lime)}.bottom-nav i{position:absolute;top:0;right:1px;background:var(--lime);color:#07110f;border-radius:9px;font-size:8px;font-style:normal;padding:1px 4px}.bottom-nav .take-order{width:54px;height:54px;border-radius:19px;background:var(--lime);color:#07110f;margin-top:-22px;box-shadow:0 8px 22px #b8f15a33}.take-order span{font-size:31px!important}dialog{width:min(100%,460px);height:100dvh;max-height:none;border:0;margin:auto;padding:0;background:var(--bg);color:white;box-shadow:var(--shadow)}dialog::backdrop{background:#0009}.chat-head{height:72px;padding:12px 16px;display:flex;align-items:center;gap:12px;border-bottom:1px solid var(--line)}.chat-head button{border:0;background:none;color:white;font-size:20px}.chat-head div{flex:1}.chat-head strong,.chat-head span{display:block}.chat-head span{color:var(--muted);font-size:10px;margin-top:4px}.chat-head i{display:inline-block;width:6px;height:6px;background:var(--mint);border-radius:50%}.customer-strip{display:flex;gap:6px;padding:10px 12px;overflow:auto}.customer-strip span{white-space:nowrap;border:1px solid var(--line);border-radius:20px;padding:6px 9px;font-size:9px;color:var(--muted)}.customer-strip b{color:white}.messages{height:calc(100dvh - 238px);overflow:auto;padding:18px 16px 100px}.day{text-align:center;color:var(--muted);font-size:10px;margin-bottom:16px}.bubble{max-width:84%;padding:12px 13px;border-radius:17px;font-size:13px;line-height:1.5;margin-bottom:12px}.bubble p{margin:0}.bubble small{display:block;color:#769087;font-size:9px;margin-top:4px}.bubble hr{border:0;border-top:1px solid #ffffff12;margin:9px 0}.incoming{background:#13231e;border-top-left-radius:5px}.outgoing{margin-left:auto;background:#294a36;border-top-right-radius:5px}.quick-replies{position:absolute;bottom:65px;display:flex;gap:7px;padding:8px 14px;width:100%;overflow:auto}.quick-replies button{white-space:nowrap;border:1px solid #486252;background:#10211b;color:#c8dbd2;border-radius:18px;padding:7px 11px;font-size:10px}.composer{position:absolute;bottom:0;width:100%;height:66px;padding:9px 12px;display:flex;gap:8px;background:#0d1916;border-top:1px solid var(--line)}.composer button{border:0;background:#1b2b26;color:#c2d1cc;width:42px;border-radius:14px;font-size:20px}.composer input{flex:1;border:1px solid var(--line);background:#111e1a;color:white;border-radius:15px;padding:0 13px;outline:none}.composer .send{background:var(--lime);color:#07110f}.ai-fab{position:absolute;right:14px;bottom:120px;border:1px solid #71933e;background:#182b18;color:var(--lime);border-radius:18px;padding:8px 12px}.toast{position:fixed;z-index:10;left:50%;bottom:100px;transform:translate(-50%,20px);background:#edf8f3;color:#0b1713;padding:10px 16px;border-radius:12px;font-size:12px;opacity:0;pointer-events:none;transition:.25s;white-space:nowrap}.toast.show{opacity:1;transform:translate(-50%,0)}@media(min-width:700px){body{padding:24px}.app-shell,dialog{min-height:860px;height:calc(100vh - 48px);border-radius:32px;border:1px solid var(--line)}.bottom-nav{bottom:24px;border-radius:0 0 32px 32px}.messages{height:calc(100% - 238px)}}