Global LinkAll customer chats in one place
LIVE
GLOBAL LINK
Talk to the world.
Turn conversations into customers.
Bring WhatsApp, LINE, WeChat, Instagram and website chat into one place for managers and customer-facing staff.
See how it works AI and staff actions are always visible
GLOne chat systemTranslate · Assign · Watch · Learn
WWhatsApp
LLINE
WCWeChat
◎Instagram
◌WebChat
5Messaging apps
4Languages
2Connected workspaces
<0.5sLead update
LIVE PRODUCT DEMO
Turn every customer inquiry into a real order—fast.
Handle customer inquiries from different countries, languages and messaging apps in one place. AI translates conversations, detects buying intent, organizes needs and recommends the next action.OneLinkOne link. Every messaging app.
WWhatsAppLLINEWCWeChat◎Instagram◌WebChat
1OneLink expandsonelink.expanded
2Customers arrivecustomers.arrived
3Supervising startssupervision.started
4Four languages livetranslation.live
5Intent data readyintent.synced
Management WorkspaceYAK command-center architecture · Four staff mobile workspaces at onceLIVE MONITORING
DESKTOP MANAGEMENT APPRuns in a secure PC web browser
GL Global Link Management
— □ ×
Customer chatAI checks the conversationCustomer databaseManager gets an update
≤ 0.5 secFrom new message to useful update
AI CUSTOMER INTENT
Customer Intent Scores
All active customers · Ranked from highest to lowest · Score out of 100How AI scores intentQuestions asked20%Conversation depth25%Message length15%Fast customer replies20%Price / booking signals20%
0255075100
Staff Global Link WorkspaceAI helps every staff member understand customers and take the right next stepMIKA ONLINE
AI COACH FOR EVERY STAFF MEMBER
Give every staff member the judgment of an experienced sales advisor.
AI shows customer intent, key needs, who should follow up and the best next action while the conversation is happening.
message.receivedNew WhatsApp message receivedtranslation.completedEnglish translated in real timeintent.detectedNeed: consultation · Intent: 87%owner.resolvedStaff in charge: Mikacustomer.syncedPotential customer profile syncedWHAT GLOBAL LINK DOES
Not another inbox.
A smarter way to serve customers.
Messaging apps, languages, staff and customer data work together in one place.Connect messaging apps
Bring WhatsApp, LINE, WeChat, Instagram and website chat into one customer list.
Translate messages
Customers and staff can each use their own language. Both the original and translation are saved.
See every staff screen
Managers can see who is busy, who is waiting and which customer needs help.
Let AI greet customers
AI can welcome customers, ask basic questions and collect needs, budget and timing.
Know who is in charge
A customer can only be claimed once. Personal QR customers go directly to the right staff member.
AI customer analysis
AI turns each conversation into a clear customer profile, lead score and service record.
SHARED DATA FLOW
Two workspaces. One source of truth.
Management sees the whole operation; staff serve their own customers; every action updates one customer model.Customer enters
Official QR · Localez · Staff QR
Conversation unified
Detect channel, identity and language
AI analyzes
Translate, summarize and score intent
Service coordinated
Management monitors · Staff claims
Data compounds
CRM · Webhook · Audit · BI
Active customer: conversation activity within 24 hours and service not ended by either party. Intent score ≥ 60% marks a potential customer.
GLOBAL LINK ONELINK